We sometimes show external review scores from other well-known travel websites. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Yes, paid private parking on-site and street parking are available to guests. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. This standard twin room comes with air conditioner. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. The fan made little or no difference. No management or staff taking responsibility for the poor or lack of service. The rooms come with a TV with satellite channels. I asked if I could then bring the sandwich back down. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I cannot fault them. Couldnt fault the bar area and bar staff, nice and relaxing. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. The room, even with the small window open to its maximum, was unbearably hot. Bath The barman just shrugged. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map The radiator in the bathroom was extremely hot and could not be turned off. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. Gallery About Location Testimonials . See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Efficient and affable staff who were always there to help. Charges may apply. This is a room with 2 single beds. The seasonal pool is normally open from April until October. 4-star hotel located in Torquay City Centre. Yes, The Grand Hotel does have fully refundable room rates available to book on our site. choice of wines was very poor. Just make sure to check this property's cancellation policy for the exact terms and conditions. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. With a private bathroom equipped with a shower and Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. The highest standards of hospitalilty was given to us in this restaurant by this young women. Matre De DID NOT EVEN COME BACK !! importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. Perfect location, polite staff, exceptional views of the sea. The highest standards of hospitalilty was given to us in this restaurant by this young women. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Is The Grand Hotel located near the city center? If you want to request something specific, you can do that after you choose your rate. The bed was very uncomfortable, unfortunately. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Sea view Number of floors: 4. Yes, it is 0.5 miles away from the center of Torquay. Will definitely stay again! Dishes and Drinks in The Grand Hotel Restaurant features friendly staff wedding birthday party great service breakfast lunch great location beautiful view dinner anniversary beautiful interior live music meet friends outdoor seating Desserts biscuits scones cakes Drinks tea wine lager beer cider champagne coffee chocolate Dishes Electric kettle, 226 feet Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. English breakfast is served daily from 7:30 AM to 10 AM for a fee. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. No, The Grand Hotel doesn't have a casino. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Sorry, something went wrong. This hotel is home to a restaurant and a bar/lounge. Stayed for 14 nights and was impressed by this pet-friendly hotel. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. The Grand Hotel stands in a 36-minute drive from Exeter International airport. ), which is 28.3 mi away (40 minutes by car). A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. Will definitely stay again! Are there restaurants at or near The Grand Hotel? Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. No reviews found. Yes, dry cleaning and laundry service are offered to guests. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Lovely pool, parking onsite. An Accommodation may choose to reply to a review. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. The hotel were aware of this and had provided a small portable electric fan. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Ideally, we would publish every review we receive, whether positive or negative. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Claim your listing for free to respond to reviews, update your profile and much more. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! . A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. This hotel offers canoeing, hiking and horse riding as well as cars hire services. Charges for extra guests may apply and vary according to property policy. Afternoon Tea , Function room mean and Breakfast was fine. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Your contribution should be yours. We gave up on having dessert as 2 courses took over two and a half hours. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. I thought, when the one waiter was free he would attend our table. What are some of the property amenities at The Grand Hotel? Hotel Description. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. What are some of the property amenities at The Grand Hotel? Search for the cheapest hotel deal for The Grand Hotel in Torquay. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. $77 per night (Latest starting price for this hotel). the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. We watched MULTIPLE people who arrived after us, check in. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. A good choice of food at breakfast like pastries, cereals and fruit. It has a private bathroom with a shower, a hairdryer and an individual toilet. Private parking is possible on site (reservation is needed) and costs 10 per day. The venue was in a central location not far from the train station, the beach across the road, Torquay. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. This information is provided by our partners. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. I asked if I could then bring the sandwich back down. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Travelers may receive a savings voucher when they submit a review. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. The location was marvellous, not too far away from Riviera International Centre. Guests of The Grand Hotel enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. This accommodation unit is furnished with a double bed. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! You can book a shuttle, once your reservation is complete. The serving staff were very polite and professional. That means that you can always find a great deal for The Grand Hotel. At which point a man carrying a tray with sandwichs on walked into the bar. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Reviews are most valuable when they are original and unbiased. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Fees and deposits might not include tax and are subject to change. Overall Service And Experience Was DISGRACEFUL. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Booking.com does not accept responsibility or liability for any reviews or responses. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Driving? We make it clear when weve done this. There really was nothing good about our stay. Ask for a refurbished room and don't be fobbed off. The hotel offers a full breakfast at the price of GBP15 per person per day. Private bathroom Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The Grand Hotel | Coastal getaways & seafront stays in Torquay, Devon Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. getting served any food, absolutely outrageous! Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. Its a time to sit back, relax and enjoy the perfect Sunday. Literally everyone sent their meals back after being served undercooked, freezing cold food. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Try removing a filter, changing your search, or clear all to view reviews. Contact the property using the phone number on your booking confirmation. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. Are there any historical sites close to The Grand Hotel? Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The rooms come with a TV with satellite channels. The room was a refurbed twin with sea-view. The staff was exceptional, the breakfast was perfect, everything was perfect. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Electric kettle, Bath This standard double room comes with satellite television. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Loved the location, the spa and the food , Dreadful experience. This property is managed by a professional host. Yes, Restaurant 1881 offers alfresco dining, British cuisine, and ocean views. This hotel is a great place to bask in the sun with a beachfront location. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Would absolutely not stay again. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. Enjoy amenities like a seasonal outdoor pool and a garden. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. In the evening, guests are welcome to wind down in the lounge bar. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. Have fun with nearby activities like boat tours, hiking, and kayaking. Offering traditional Sunday Roasts and Vegetarian alternatives. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The hotel has 132 bedrooms and 4 floors. Pool Free WiFi Pet-friendly Non-smoking Bathtub 53 Price available on 5/3/2023 Seafront, Torquay, England, TQ2 6NT View in a map Main amenities Daily housekeeping On the beach Restaurants and bar/lounge Breakfast available Self parking Seasonal outdoor pool Children's pool 24-hour room service Coffee shop/cafe Terrace 24-hour front desk Garden Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. By clicking accept you are consenting to cookies being used. I will be sure to pass on your praise to Anya personally. T's & C's apply. The Grand Hotel, Torquay | Torquay We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. The hotel has a children's pool and a seasonal outdoor pool. I really enjoyed every detail about my amazing 1 night stay here. The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. Please note that this information has been provided by our partners. Please try again later. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. Our team checks each review posted on the site disputed by our community as not meeting our. Please dont include personal, political, ethical, or religious commentary. Extremely quiet (at very end if corridor). Other amenities at this beach hotel include a library, free newspapers, and a terrace. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. Once you book, we'll provide details so you can contact the property directly. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Alternatively, there is a wide selection of international restaurants nearby. Check your booking confirmation email to find your booking number and PIN. The Grand Hotel Torquay, England, GB - Reservations.com The rooms come with a TV with satellite channels. The Grand Hotel is a hotel in Torquay, Devon. Yes. I could order a sandwich only by calling room service from my room. According to guest reviews, the hotel has been rated as. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! All rights reserved. The on-site restaurant, Restaurant 1881, features British cuisine. There are no reviews that match your filters. If you like, you can sort and/or filter them (by time of year, review score, etc.). We loved pastries, cereals and fruit in the restaurant. The Grand Hotel, Torquay - Updated 2023 Prices - Booking.com If we find any, we delete them and, if necessary, take action against whoever is responsible. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. Bath The room was nice although the bathroom was not very well cleaned. The most helpful contributions are detailed and help others make better decisions. This property offers parking (fees apply). View all View all photos (1,535) Traveler (1391) With a range of family and dog-friendly rooms. And we shall definitely be going back. The room I booked was cleaned well everyday and available for balcony. Does The Grand Hotel offer free cancellation for a full refund? This hotel is a great place to bask in the sun with a beachfront location. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. I cannot fault them. Private bathroom The Grand Hotel from $54. Torquay Hotel Deals & Reviews - KAYAK Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. To learn more, take a look at the cancellation policy on Orbitz. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. What are the check-in and check-out times at The Grand Hotel? Perfect location, polite staff, exceptional views of the sea. Yes, dry cleaning and laundry service are offered to guests. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Fine dining, light bites and tasty snacks.