I tried the fire stick on 2 other TVs and it worked perfectly fine. Is this true??? I have compared it with Roku, and Firestick does not work as well. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Copyright 1995-2023 All Rights Reserved. How do you factory reset the firestick? My fire stick has quit working. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. I really have a bitter sweet relationship with the firestick. Did you get it to work? May change to ROKU. in. I dont understand storage issues! You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. I was going insane because like you said there was no time to do anything. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. having the same trouble. * Windows devices that do not support Wireless Display (WiDi) Having issues using iptv Smarters app on firestick 4K : r/IPTV - reddit Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? Check your TVs HDMI input. Check the Fire Stick remotes batteries. Worse than being stuck with a boot logo is being stuck with nothing. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. Sorry, an error occurred during subscription. Cookie Info: To find out how to manage cookies, see our cookie policy. Didnt help. I have new batteries and checked the connection in the back. Thank you for your time. How to Fix It When a Fire Stick Is Not Working. As with most electronics, a good old restart can usually do a device some good. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. I have had issues since 9 am cst this morning. Step 1: There are a few devices that do not support screen mirroring with Fire TV. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Dont be afraid of losing your apps. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Go toSettings -Support -Self Diagnosis > Reset Smart Hub. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. The solutions shown on this page apply to all Amazon Fire Stick models. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Either China or Russia. It takes me a good 5 minutes to turn on my tv. have this problem, My Firestick quit working. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Another TV with a fire stick is fine. Hi@Maz6 you certainly have the latest firmware. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. There shouldnt be any storage issues! when i put my 4k max factory default it goes back to main screen, it wont let me do it. Same problem. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV I press a profile the screen goes black. Amazon suks. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. My remote wont turn on the fire stick at all just the tv and volume works. Top 7 Ways to Fix Fire TV Stick Not Loading Apps - Guiding Tech Firestick worked fine then next day it didnt. How do downloads work? I have rebooted the router. 06:01 PM Even tried deleting apps and clearing cashes. A saving of $800, you're probably too busy thinking 'huh, laser TV?' mine has gone down tonight for 2nd tv. I only have firetv showing up on my screen and been reading for a long time. Im frustrated and that 12# hammer is sounding better all the time. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. We should not have to pay for any new equipment if this is an Amazon problem already paid for. 17-06-2022 Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. STV | Help & Support : STV Player Have you had many issues with your Fire TV Stick? Right John! Just launch. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. I think someone is messing with Amazon and their customers. Checking your modem's lights can provide insight into its current internet connection status. This Fire stick seams to only work smoothly with Amazon Prime. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). It seems there are a flurry of the same problems just now. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. A restart can fix many loading issues and the black screen bug. I also changed the batteries even tho they were not that old. Idk what to do. Step 3: Select an app that's not loading on Fire TV Stick.. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Update your Fire Stick and its apps. Enter the following fields; first name, last name, create a password, date of birth, iPhone v. Android: Which Is Best For You? I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. The Self Diagnosis is greyed out one the latest version of software ? If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. ) in. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Having the same issues. Please provide a valid email address to continue. Eventually I will get the frown cloud. in. So Ive been reading about Roku. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Also, have you tried a Smart Hub reset of the TV? Search our help centre for help with out web site, Mobile apps or TV apps. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. It finally updated. Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. I think its an Amazon problem and that isnt a big shock. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? I have contacted Amazon and they say wait a few hours. My firestick still doesnt work. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. 05:55 PM May have something to do with updating the phone to Android 12? So frustrating!! Same problem with a year old Fire Stick. Wtf? I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! Follow the instructions to sync video and audio output. However, if youre experiencing issues with your Firestick not working, this guide will help you out. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Whats the problem, Roku, Tivo all work? You can also use your smartphone as a remote control for Fire Stick. 03:13 PM Problem solved. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. 03:45 PM 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Prior to trying to watch the mentioned program the fire stick worked fine! Also, have you tried a Smart Hub reset of the TV? We test each product thoroughly and give high marks to only the very best. in. Im having the same problem and it just began happening last night. Step 2: Navigate to Applications > Manage Installed Applications. It looks like we are all having issues this month. Click on the Join STV/Sign in button. Experiencing this on three different tv models and brand new fire sticks on two of them. I'm on an iOS device and get an Error Code 3 message. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Test your internet connection. Almost completes and then goes back to say not connected. * Android devices that do not support Miracast. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. same thing here, push home button & just blinks a red light for a while, thats it. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Help us improve this article with your feedback. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. I have same issue except now it is stuck spinning on the firetv logo screen. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Did EVERYTHING in this article, nada. I hope Amazon comes up with an answer soon. My newer firestick is still working fine. That solved my problem. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards 17-06-2022 Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. This tip can also make a Fire Stick run faster if it feels sluggish. If I select VLC as a player, it's flawless. Doesnt load, kicks me out of being registered, and Im getting tired of it. I have tried resetting, rebooting, etc. Amazon helpful but Im about to bin the firestick and just buy a smart TV. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . 11:50 AM A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? I too had issues with my Firestick. I have done everything that everyone else has done to no avail. There is sound on start-up when Fire Stick first appears on-screen, but not after that. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. have noticed that problems have started on over the last 2 days. Scroll down to the menu option marked Restart and select it. Scroll through the list of widgets until you reach one labeled My Fire TV. I dont know what to do anymore. Sounds good to me! It has done this since I got it. Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. I tried everything and still get only the logo. Nothing is working. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Mine doing same thingblack screen with white amazon logo. Digital Trends Media Group may earn a commission when you buy through links on our sites. Im sick of both of them. Still nothing. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. 01:55 PM Im so tired of this! Help? This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Last time I used the stick, I allowed it to update and it was just fine during that session. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Frustrating! What to do: Open the STV Player app. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. in. Is this a plot by Amazon to get us to buy new? Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Im having the same issues lately! 10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working To provide the best experiences, we use technologies like cookies to store and/or access device information. Firestick 4K not working since yesterday. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Did a factory reset. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Step 2: Release the buttons and wait 60 seconds before continuing. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. 09:06 AM Check your TV's HDMI input. Top 4 Ways to Fix Fire TV Stick Not Installing Apps - Guiding Tech TV and internet working fine. 15-06-2022 2023 Guide to the Privacy Shield Replacement. 13-01-2021 Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. STV Player | Everything that's on STV plus a whole lot more Mine is just showing a black screen and amazon, so what is the answer? I did all the items listed on site. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Bought mine to replace a seven year old version that worked fine but was very slow. 15-06-2022 As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Two Fire stick lite not one works. 7. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. How to Fix It When a Fire Stick Is Not Responding - Lifewire There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Can u help. 17-06-2022 If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables.