Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Two of the ticket were bought together and the other was bought separately. I also purchase tickets insurance with no email confirmation!! Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Where are my tickets? Its pointless. I hope this video helps a few people in solve this. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Lets try again. So I kept trying and the same thing kept happening. Don't know why it won't work. Eventually I had to go through my credit card company to dispute the payment for tickets. Really?!!!. I requested a password and followed the instructions, but that didnt resolve the situation. Dope concert. What is a Pre-sale? Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Have had a variety of other problems in the past, particularly with tickets not displaying. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Exit outOf the window immediately. If you have just bought your tickets and aren't seeing them in your account, hang tight! I can see my tickets, but I don't see a way to print them. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. This also did not work. Once there, it was another 40 minute wait (missing one band), before they could get in! I was happy and excited. Front row or on the aisle? The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Mine kept giving me the incorrect password error when I knew it was correct. Yet I do not have my tickets or any co formation. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. AXS site or mobile wont let me sign in for refund. Is it my iphone? Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. AXS Tickets does not seem legit based on our analysis. What do I do if I have not received my tickets in the post? - AXS Help In the future, I would definitely try not to use AXS for ticket purchases. I didnt have a problem with the transition until I downloaded AXS and attempted to login. I cannot log into the main AXS page on the AXS website. Does not recognize sign in and unable to change password. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. So after waiting in line I had to go to another line for printed tickets. they couldnt figure it out and he had to leave for the show. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Do the terms of your original ticket purchase permit you to re-sell the tickets? Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. How to not get scammed with axs? : r/Concerts - reddit Please help! I got in touch with AXS and the woman I spoke to assured me that everything's alright. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. 1x ticket, 75 face price. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Thanks!. Created an AXS. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater Thats not all! AXS website issues - Tickets not showing on my account Their customer service is also by far the worst i have EVER experienced. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is for London (October). AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 The absolute worst and most unprofessional app i have ever used. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Tickets disappeared from my AXS account : r/stillwoozy - reddit They FORCE you to download AXSTickets to get your tickets, regardless of purchase. How GetHuman-robtixsa fixed the problem. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Extremely frustrating. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Im very easily to forget my password. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Tickets not showing up in app for event next day. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Save your time, use a different app. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. I ordered tickets online to a recent show. I did so and AXSTickets froze again. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. I have the app and have refreshed, but my tickets are not there, please resend. find great events near you, buy 100% official tickets, sell your seats if you They hold your money forever if there is any issue with your event or if you sold your tickets. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Twice this week my family has tried to transfer tickets from one AXS account to another. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Something told me to go on the actual website. I had to try get them on chat again and never got to talk to anyone. THANK YOU! Create an account to follow your favorite communities and start taking part in conversations. They didn't show up and disappear though so I don't know if this is this same issue. No content will load on the Iphone App. I can log in to the website, but not the mobile app. Plans can change. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. find great events near you, buy 100% official tickets, sell your seats if you I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! AXS | Complaints | Better Business Bureau Profile The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Im going fucking hysterical. All Reviews By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Their customer service is horrible. Gave my son a number to call: 45 minute wait. And waited. Still don't see your tickets? I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. First of all their customer service is terrible. What does face value mean? I called the royal albert hall at last minute and they said they can reprint. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. On buying some items, every consumer can just put in a small quantity of money. Tickets probably arent being delivered until 1-2 weeks before the show. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Please answer. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Does my friend have to accept each ticket separately? When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. What no Maybe try selling them somewhere else then transferring them? Its all a fan needs, all in one app. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. AXS FAQs I tried to shared all three tickets through AXSTickets and neither party was able to revive them. We often link to other websites, but we can't be responsible for their content. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. I have changed my password. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Extremely disappointed. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. So if you find that your tickets have disappeared it seems there's no need to worry. I went back to AXSTickets and they were there. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Read. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. SOLD TICKETS VIA AXS. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . 12 hours ago. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Hooray!But it forgot who I was and told me to create an account again. Tickets from one order are there, the other order isnt and I havent received two emails either. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. I do have te pending charges too, how did you contact them? I will not be using AXSTickets again, its not worth it. AXSTickets keeps crashing right now every time I tap the menu bar. Later it logged me out and I logged right back in. click "Force Stop". Update AXS Tickets to the latest version on PlayStore. And why did I pay such exorbitant surcharge fees for THIS experience? The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. I have deleted data and cache to no avail. They replied that it happens quite often and therefore there should be no need to worry :-). Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Save your emailed tickets. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. I can log in on my computer but not on the AXS app on my phone. For more information, please see our I finally had to send him a picture of my ID so they could look up the ticket to print for him. I dont know if it had deleted my tickets or if its a glitch but I dont know. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). . Just buy straight from the venue! I reached to them through live chat but it's been 20 days and yet no response. Tbh, it is a great app. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Apparently only 2 people actually made it to the meet and greet that day. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. I got to the event, having paid for 10 tickets, and the etickets didnt work. Nope. Official Tickets and Your Source for Live Entertainment | AXS.com Get all of your passes, tickets, cards, and more in one place. Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I show up to the event very early, just in case, and no one at the venue said anything. Ticket . Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. UPDATE: received a developer response that pretty much blamed me for their negligence. Apparently it is actually AXS? I have a problem with AXS Tickets Are you having issues? . On android, goto "Settings" click AXS Tickets app. I am very frustrated about my tickets! Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Copyright 2023 Apple Inc. All rights reserved. Info LER - Magazine d'actualit And the pending charges. Sortir et rejoindre la voie. Downloaded AXSTickets no tickets. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I expect much more from AXS!!! What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. The next day I got the same email twice simultaneously. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . I never received my email confirmation for my tickets. Mine wasn't working earlier, but just checked and now showing in the events section. Zero stress. If they pay you now, there's no insurance for them if the new owners are refused entry.