more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Unbelievable. auth #04520C Same person who called me answered. I suggest that customers avoid this location as long as this individual is working here. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! The language that was heard today with the front of the store staff was horrible. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. They bring them out and put them in your truck for you. I buy brand name wines and medicines and detergents at this store and its also in walking distance. (******* ****** **************. I was told i needed to spend $30 in 1 trip. Giant Eagle expands discounts to food nearing its 'best-by' date My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Can the consumer advise which location she is referencing? Our only son was born @ Magee Womens Hospital in Pittsburg . Everyone is so polite and friendly. And bugs. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Something needs done. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. I asked that they contact me and one customer service representative never even filed the complaint. I just came back to Giant pharmacy after being with CVS. Order was $20 more than what the original order placed indicated. Hello Shop & Save. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? but 2. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. I have been in the consumer rating business for many years and never seen it as bad as this before. It's already been renovated so I guess bringing back products that are no longer sold. Immediately a woman who works there came over and started bagging my items while I was scanning them. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I. I am first off disappointed by the new renovation. Click here to get notifications about new complaints of Giant Eagle. I am so disappointedthat the storewould sell something like this. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review The associate was extremely rude to me. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. In the meantime no follow-up with me. Then, i went in. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . This is right after Christmas. I gave her the substitutions and one additional item. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Desired outcome: Very truly yours,Giant EagleClaims Department. 814-734-5036 Giant Eagle Pharmacy. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. i recently shopped at the local giant eagle for groceries. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. I flipped. Find out how we combat fake reviews. We had ordered two made to order coffees, one hot and one iced. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. Please update the website to indicate when a service is not available during regular business hours. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Kroger's parking lots are always full. Even the cheapest of car wash. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. i had over one dollar on the advantage card for fuel perks for gas. Desired outcome: Made formal complaint with Customer Care. I will write and call to everyone I can to let them know how horribly I was treated. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The Pharmacist & Staff are very professional & friendly. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Giant Eagle, Inc. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Management also doesn't know how to utilize people to their best ability. I was told I would hear back in 2 to 3 weeks. Desired outcome: So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. So I did this time. Gain trust and grow your business with customer reviews. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! The public deserves better than the service that GE provides. Nothing. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! I have 3 children ,2 of which are very sick . Your self check out is hardly a convenience. Desired outcome: 2. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. File a complaint. What they do NOT tell you is that now, if you buy one, it's down to $1.25! GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Learn how the rating is calculated 1 complaint. I had to go to Kroger to get a cake for my granddaughter. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. They are not the only game in town. $#*! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Regards, Giant Eagle has terrible management, inconsistent and terrible favoritism. Tip for consumers:Please be nice to the people that serve you. The organic section isn't huge at this store. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Is this your company? My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! They are not authored by Glassdoor. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I got an email stating that all sales were final even though it was just a glitch in the system. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. They told me it was the best they could do and offered no solutions. No, it is too hard for them to comprehend. And who in the hell can even see tiny print on the smartphone. 6930 West Central Ave . Upon explaining my concern, store associate said they are out of all items. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. We spoke to the consumer today and they provided an updated mailing address for the request. They never want to cut the meat that's available. I sent the main manager Adrian A**** an email with the transaction history of my card. good bye giant eagle. That is a 70% increase. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . How convenient! Unfortunately, I collect s.S. I have had other items before. She hardly had a voice and could hardly hold her head up. comment. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. 2412 customer reviews of Giant Eagle. The pin is required for an online purchase, and I do not have a Columbia store locally. This complaint was posted by a verified customer. Please get rid of this person. Regina Zajac, [protected] [protected]@zoominternet.net. This is unacceptable. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So i activated an offer for spend $150 get $10 bonus. It was for curbside pick up. Share your photos and videos with others to prove the truth of your words. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I guess Heinen's will be my home store. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh.